Disclaimer

Official Brand Notice

RAMALINGAA SILK HOUSE informs customers that official purchases, order updates, payment instructions, returns, and support communication should happen only through our website, showroom, official phone numbers, or verified communication channels.

Fraud Awareness

Please be careful of fake calls, WhatsApp messages, unknown links, QR codes, personal UPI IDs, social media accounts, or individuals claiming to represent Ramalingaa Silk House. Treat any suspicious request as unauthorized.

• Do not share OTPs, passwords, payment screenshots, or bank details with unknown persons.
• Do not pay extra GST, delivery clearance, refund unlock, release fee, security deposit, or similar charges requested by unknown contacts.
• Do not click unknown payment links or QR codes sent from unofficial numbers.
• Do not continue order or refund conversations outside official channels.

Official Communication

Ramalingaa Silk House may contact customers for order confirmation, video shopping, delivery coordination, OTP verification, and customer support through official numbers and website-connected services. If you are unsure about any message, contact customer care before making payment or sharing details.

Product and Website Information

We make reasonable efforts to keep product, price, policy, and website information accurate. However, errors, display variations, product availability changes, or delays may occur. Handloom and silk saree appearance can vary because of lighting, photography, weaving, dyeing, and screen settings.

Liability Disclaimer

Ramalingaa Silk House is not responsible for payments made to unauthorized persons, fake accounts, personal numbers, unknown QR codes, or third-party links not issued through official channels. We are also not responsible for losses caused by customer sharing OTPs, passwords, payment details, or personal data with fraudulent contacts.

Report Suspicious Activity

If you receive a suspicious call, message, link, or payment request claiming to be from Ramalingaa Silk House, contact customer care immediately before taking action.